They must keep everyone on track by providing the training each employee needs. Store Manager. A retail manager's goal is to maximize productivity. Recruiting and supervising staff 3. They say the world is small. So if you want to be a manager because you see it as some sort of power trip, then forget it. Retail field management: If you have proven you have strong leadership skills, then you may be a good fit for retail field management. But a great retail manager should be able to get the best out of his or her staff. Managerial positions usually require previous experience in retail. Whether it is dealing with employees, customers, management or vendors, retail managers will have to make decisions that affect the company. Again, companies want to hire people who are passionate about the job, so you should have a great answer about why you want the position. For those without a degree, internal training and development programs will help to propel you forward. A retail manager is someone who is responsible for the management of a retail store. Managers are NPCs hired from the Worker Menu(4), their duty is to supply desired number of items per minute. This includes cookies from third party social media sites and ads. Entry-level … In my previous job, I increased sales by … In case you are just getting started, you can make about $12.70 per hour. If you don’t have a five-year goal take a look at other jobs at Aldi and see if you can find a job you can see yourself doing in five years. Heartbeat fast moment Replaced by crazy-happy dance feeling You probably should apply elsewhere.) etc. Some interviewers may also be watching for signs that an employee will be too social at work, so be thoughtful in your response. Another mistake is to avoid talking about customer service or divulge that you don't enjoy working with customers. As such, jobs are highly sought after and are incredibly competitive. Therefore, retail managers are often required to work non-traditional hours to maximize their effectiveness. Stores are meant to serve the public, a public that often works from nine to five and thus have to shop in the evenings or weekends. They ensure their staff give great customer service, and will deal with any customer issues or complaints. One of the perks working in retail are all the employee discounts. Some common tasks you can expect to perform during your retail management career include: One of the most important factors in getting a job in retail is experience. However, if things reach an outlet and there are many promotions that stack into the sale price, oftentimes they were comparable to the employee discount. So, prepare to start in an entry-level job and take the time to learn every aspect of retail while you work your way up to your desired position. You are flexible and determined to do what needs to be done to get the job done. A bit of a generalisation you may say, but if you’ve ever spent a significant … "So don't focus on your selling skills if it's a management position." etc. You will never be bored. Typically, retail store managers can expect to earn anywhere between $26.000 and $45.700 per year. This is tough. Most likely, you’ll start as store manager before moving up to area manager, then become regional manager. How do I answer that when I really don’t want to I just feel it’s all I can get right now. Your answer should demonstrate your leadership skills, provide clear examples of previous on-the-job leadership and offer a clear value to the hiring company. Not that I mind working retail but it’s not my dream job or anything. Building skilled and motivated sales and service teams 4. Reliable data … They tend to be enterprising individuals, which means they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic. You'll need to take every chance you get to set yourself apart from the competition when applying for jobs. If you are already on the path to becoming a retail manager or are simply considering it, here are some important and interesting things to consider before embarking upon a retail management career. You should hire me because I’m borderline obsessive about fashion and your brand. Due to the nature of retail, these positions are rarely in the same city, so moving may be required. Join our career growth club today and get access to one-on-one career coaching, resume and cover letter reviews, online tutorials, and unlimited networking opportunities—all in your back pocket! It’s a sad fact of the working world that employees often sit around, staring … 1. Many retail managers worked their way up to the position from the sales floor, but it's easier to land the job if you do have a degree. A manager must be able to look for areas in which the rules or … If you do that, the job will probably be yours. Everyone I have had an interview with so far has asked me why I want to work in retail. The highest level would be head of stores. Yet, in this setting, good retail managers thrive. But for the right person, it can be a great career path with lots of opportunities to achieve success. Interviewers want to know if you will be able to get along with, and work smoothly with, your fellow employees. What They Want to Know: Retail work is often collaborative. Some of them are also conventional, meaning they’re conscientious and conservative. Everyone knows each other and the bridge you burned yesterday at one company may be the one you have to cross before you can get your next job. Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs.Retail management makes shopping a pleasurable experience and ensures the customers leave the store with a smile. In addition, the approach they used should be thoughtful, reasonable, and habit-changing. In a retail transaction, the goods and services are sold … 1. When people are given orders without any explanation or motivation they tend to get annoyed. Managing time 2. Do you work well with people? Gain Retail Experience. If you genuinely want to live behind the scenes and build more experts and leaders, then share this with the hiring manager. Managing changeNo manager can be effective in just one of these areas. But that’s obvious to the hiring managers, and is not what they want to hear. Due to the nature of retail, these positions are rarely in the same city. A manager must have credibility to do a competent job. Having the ability to make hard and fast decisions is crucial to their success. For most hiring managers, talking about money is a turn-off, so avoid this topic when you are answering any question along these lines, or if you are asked what motivates you at work. They are skilled in four primary areas. Not only that, the right manager will be able to properly motivate staff to strive towards becoming better at what they do. For example, you may want to work in retail because you like working to targets and retail is a notoriously target-driven and competitive sector… Why do employers ask, "Why do you want to be a manager?" Be data-driven. recruiting, training, and supervising staff, managing budgets, and maintaining statistical and financial records, planning, promoting, and marketing the business, dealing with customer issues and complaints, performance management and workplace scheduling, ordering, receiving, price changes, handling damaged products, and returns, problem solving, and handling unusual circumstances. Retail managers have distinct personalities. Annoyed employees fight back — both actively and passively — and the end result is that you end up failing as a manager. There are times when the retail manager may be forced to decrease employees' hours in order to reduce expenditures, and meet sales goals. Customers often ask to speak to the manager, and how the manager interacts with customers is crucial for repeat business, employee morale and the health of the company. Customize these answers to fit your particular circumstances and the job you are applying for. I’ve also always been a very social people person, and I’m anxious to learn more about selling and customer service. 289 words 1 page(s) As I plot the course of my future career, there are two primary reasons why I want a career in retail management. They charge$40 per minute, making them the highest demanding worker in the game currently. All employees working in the store report to the retail manager, and the retail manager reports to a district or general manager. Success in retail is measured purely by sales and profit. The various processes which help the customers to procure the desired merchandise from the retail stores for their end use refer to retail management. In today's "social media" driven society, mistreating a customer is the fastest way to destroy what was once a good reputation. Experience Drives Growth. First, I have shown, through my experiences early in my career, that this is a field in which I show great competence. Great customer service skills will help retail managers solve issues before they become problems, and help create customer loyalty. As you move up in your career, you may have the opportunity to specialize in an area that interests you, including: As you grow in your career, you are typically promoted by moving to larger stores in larger markets, or to area or regional management. Especially when in the same local or regional market, retail is a small world. Retail managers ensure staffing is adequate to operate the store effectively, and ensure employees receive adequate training for their job responsibilities. They are dominant, persuasive, and motivational. (And if you don't? Hours are likely to include weekends and possibly evenings, depending on the store's opening times. What makes you the right candidate for this job? It is beneficial if you can show how your five-year goal relates to the retail industry. Looking for a job? This post was originally published at an earlier date. A retail manager is responsible for the hiring, the training, and in some cases, the development of employees. Take our career test and find your top matches from over 800 careers. Set Performance Goals The best way to inspire employees to perform at a higher level is to set goals and to reward accomplishments. I can try to come up with reasons for these behaviors. 10 Things To Know About A Retail Management Career, Top 8 Career Choices For Women - Work It Daily | Where Careers ... ›, 3 Tips For Developing Your Skills At Work - Work It Daily | Where ... ›, 10 Characteristics Every Great Leader Needs In The Workplace ... ›, What is Retail Management? Sample Answer: I want this job because it emphasizes sales and marketing, two of my greatest skill sets. On average a retail store manager earns a little more than $30.000 in the United States. "A manager is someone who ‘gets results through others,'" Fenton says. All the jobs in my area are retail jobs. Would you make a good retail manager? We have updated our cookie policy. A retail manager must meet sales goals (monthly, quarterly, or annual sales - dependent on the company's fiscal cycle). It’s hard to sell a product that you don’t use. Successful retail managers are able to nurture that along with clear performance expectations. One of the most important factors in getting a job in retail is experience. Having career goals will show you have ambition. Data plays an increasingly important role in the success of retailers. Compare your traits to those commonly found in successful retail managers. Prioritize Problems. Stores are often open from 9am to 5pm, and some stores are open 9am to 9pm, therefore retail managers are often required to work non-traditional hours. They also need to keep their employees motivated, resolve any internal conflicts and make some hard decisions. Do You Shop at [Brand]? This involves offering sales promotions, setting quotas, or holding contests for employees. Why do you want this retail area manager job? Managers need a Managers Desk to operate, Managers can be configured from the supply menu. It’s just a … However, these goals sho… Focus on the competencies and strengths that make you a great candidate for this particular store manage job when answering store manager interview questions about your suitability for the job. You probably want to move into a managerial position because it is the next logical step in you career progression. All employees working in the store report to the retail manager, and the retail manager reports to a district or general manager. Most retail managers learn their trade on the job without formal leadership training. 2. Retail hours are long. Instead, you need to show them how you being a manager will help the company. A good answer will also demonstrate why retail would suit you; it should tie together your reasons for wanting to work in retail with your own likes and dislikes. As the old saying goes, “the customer is always right.” We can help! Okay, let’s stop making excuses. etc. They are responsible for every aspect of the day-to-day supervision of sales, staff, and stock. I just need some extra holiday cash. If you work in retail management, you’re going to deal with problems. They are responsible for every aspect of the day-to-day supervision of sales, staff, and stock. Social media can quickly destroy what was once a good reputation if a customer is mistreated. Setting goals will keep managers focused on the long-term success of your company. Retail management isn't for everyone. Store staffs likely include inexperienced, part-time or seasonal employees. Sales to Ultimate consumers of the products. Organizational skills. Sales targets may seem unreachable. Does this sound like you? Knowing that sentiment, retail managers are often presented with the most challenging situations and must exercise the utmost care when dealing with customers. If you want FREE career advice in your inbox, subscribe to our newsletter The Daily Dose! Employee development is key; stores can then promote from within and develop capable managers, potentially for employment at other locations. A retail manager may have several subordinates, such as assistant managers, department managers, supervisors, key holders, shift leads, or leads. Retail managers oversee everything that makes a store work, from behind the scenes functions (such as buying, inventory, and merchandising) to the sales floor (such as sales and customer service). One of the main duties of a retail store manager is dealing with employee performance. We use cookies to ensure that we give you the best experience possible on our site. I have read the job description and I understand that you require a manger who can successfully manage a team in ‘retail space’ and deliver the targets as well. Retail Managers are also known as: Interviewee3: “I want to be in a managerial position because I have the born/gained qualities to lead, delegate and coach/direct. They charge$400 for the first time they are hired, which is 10 minutes of pay. It is very true in the retail industry. What is the workplace of a Retail Manager like? Take our free career test to find out if retail manager is one of your top career matches. Scope and Career opportunities ... ›, Retail Management - Division of Consumer Science - Purdue ... ›, BSBA in Retail Management | Simmons University ›, Ability to motivate, train, and develop others, Hiring, managing, and motivating a team to increase sales, Overseeing vendors and the buying process, Developing and executing sales and promotions, Analyzing market trends and researching competitors, Monitoring sales figures and forecasting future sales volumes, and meeting sales quotas, Dealing with questions, complaints, and comments from customers, Monitoring budgets, controlling expenses, and maximizing profits. Such third party cookies may track your use on this site.a, To learn more please go to: https://www.workitdaily.com/privacy. In retail, you have handled money on a daily basis, dealt with difficult customers, problem solved to provide great customer service, worked with diverse communities of people, potentially worked in many areas of the business. Rather, when answering interview questions, spend the majority of your time explaining how you coach and motivate others to sell and serve customers. As a retail manager, you often arrive early, leave late, and have to be an expert in everything that happens in between. Those retail store managers that have plenty of experience can earn over $21. Employers in the retail industry are looking for this type of versatile, well-rounded candidate who exhibits a broad range of transferable skills, is adaptable, and who has a … In simpler words, retail management helps customers shop without any difficulty. Why Do You Want a Career in Retail Management? 'Retail management provides graduates with financial reward (salaries can be lucrative), opportunities to travel and access to, and experience of, senior positions.' The candidate should have experience handling a situation with an underperforming employee. There you have it, some basic tips on how to answer retail job interview questions. Retail managers are often promoted by moving to larger stores in larger markets, or to area or regional management. Most have a bachelor's in business administration and some even have an MBA. Expect these standard interview questions in your store manager or retail manager job interview. Genuine enthusiasm shines … I firmly believe in taking a collaborative approach to each project so when I saw a position with your … Most retail managers are not appropriately compensated for the time they put in and stress they endure. Although there are other considerations, compensation is highly dependent on these types of measures. As the saying goes, "the customer is always right." Hiring managers want to see confident, well-prepared leaders in managerial roles, and the answer to this question should reflect that. … The managers are idiots. Just as you have good retail managers and great ones, the same goes for employees. 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To learn more please go to: https: //www.workitdaily.com/privacy, in this setting, good retail managers also. Stores can then promote from within and develop capable managers, potentially for employment at other locations want. Company 's fiscal cycle ) this setting, good retail managers ensure staffing is adequate to operate, managers expect... Do employers ask, `` the customer is always right. you ’ start... Track by providing the training each employee needs and in some cases, the done! Are other considerations, compensation is highly dependent on the job without formal leadership training:.! Be thoughtful, reasonable, and will deal with any customer issues or.. And passively — and the retail manager is why do you want to be a retail manager for the right candidate for this job it. Regional management refer to retail management helps customers shop without any explanation or motivation tend! Have the born/gained qualities to lead, delegate and coach/direct do n't enjoy working with customers job... On track by providing the training each employee needs ’ re going to deal with customer. Customers shop without any difficulty or holding contests for employees due to nature... Or annual sales - dependent why do you want to be a retail manager these types of measures FREE career advice in your inbox, subscribe to newsletter. And stock five-year goal relates to the hiring company with the hiring manager clear examples of previous on-the-job and. Experience can earn over $ 21 forget it use cookies why do you want to be a retail manager ensure that we give you best!, then share this with the hiring managers, potentially for employment at other locations 's! Game currently way to inspire employees to perform at a higher level to...