While passionate exchanges can lead to creativity, most fail to see the benefits of direct, appropriate, assertive confrontations. With the proper training, managers and supervisors see that coaching is all about taking an active role in employee performance, including recognizing what employees are doing well and addressing situations where an employee is falling short. Log in now. Storytelling. Other training topics can be customized for your organization or your training needs. Leadership training is an ongoing process, with enough leadership meeting topics to keep employees busy for months or even years. When it comes to managerial success, the importance of communication can not be overstated. Pinging is currently not allowed. Suggestions are made for documentation, best tools for managing challenging conversations, and self-care strategies. More money is lost in American industry from untreated addiction than from any other single source, which becomes a human as well as a fiscal accountability issue for managers and supervisors. The change process from the perspective of the supervisor is reviewed. Some of the topics you can expect to learn about when you take our new manager training courses include: The fundamentals of discipline and documentation Management and supervisory skills are essential in the workplace. on Wednesday, March 9th, 2016 at 6:59 am and is filed under Management & Supervision. A list of leadership topics for discussion might include: Leadership Topics for Managers… The apparent complex nature of change, and how different people react well or poorly, can be simplified by learning why it is important to become resilient. gives leaders practical ways to motivate others and make employees’ work life more rewarding. Trainings are designed to promote the use of EAP services, so you obtain more value from your EAP. This supervisor version of the Harassment Training builds on the information provided in the employee version; outlining managers’ responsibilities in communicating and supporting clear policies, and their responsibilities for timely intervention and reporting. A review of the impact of alcohol and of the other drugs tested for under DOT regulations is presented, as well as an overview of the various professionals involved. This training takes some of the mystery out of these differences and helps participants understand the varied types of communication, feedback, and rewards that work for different groups and sub-groups. This training meets all the requirements of the Federal Omnibus Transportation Act of 1991. Interactive learning about diversity, cultural differences, communication, accountability, gossip and bullying, expectations and policies for appropriate behavior, industry standards, fiscal responsibility, and more will provide a foundation for creating a workplace where all feel respected. Customized course design requires additional time. Participants are encouraged to examine their own attitudes and behaviors, the impact this may have on coworkers, and what to do if harassment occurs. It’s also helpful to have communication skills that enable you to inspire and motivate others. Information is provided about what constitutes harassment, what the laws are, and what your organization’s policies are. Positive work relationships equal happier employees. ... for Managers, Supervisors and Business Owners using a business budget template. Though conflict is generally a natural aspect of humans working with humans, most people dislike conflict and avoid it. Are Your Supervisors Effective? Ensuring that all the work that needs to get done actually gets done is a big part of the manager’s job. Can you hear them? Balancing the many tasks of being a manager becomes more manageable when supervisors learn and practice mindfulness. If you want to improve your management and train your employees effectively, CRM Learning has everything you need. The. Dealing with challenging people and difficult situations may result in a big difference between what we want to say, what we should say, and what we actually end up saying. 7 HR Training Topics for Managers [eBook] 7 HR Training Topics Call us during regular business hours to discuss your training needs! That should look different, too. Make sure you're logged in when you put videos in the queue! The training includes an exploration of the complex dynamics of a variety of different kinds of employee responses and reactions, best practices for management attitudes and behaviors that can enhance or complicate change, and self-care practices to keep the manager in the game even in the middle of organizational change. Check out all of our topics for management and supervision. The importance of resiliency will be introduced and discussed, as well as an opportunity given to practice methods for developing personal resilience through mindfulness and self-managed extreme self-care for long term well-being. Keeping the Good Ones is another excellent video on the topic. Management training is also provided through book clubs at work, challenging work assignments, and coaching from the manager's boss.Many options in management training are identified through the performance development planning process.Options include classes, internal work assignments, field trips, and self-study. Based on our experience, the best time to enroll managers in training is right when they’ve been promoted, or “just in time.” Relevant leadership training is the antidote to sink-or-swim, a practice that hurts confidence, morale, and your company’s net promoter score. The stronger the trust foundation you have, the more successful your management strategies will be. Incidents involving threats, disruption, and bullying are challenges that need to be met with clarity and appropriate intervention. There are a variety of reasons your supervisors can be ineffective. Whether people rub us the wrong way, push our buttons, or are passive aggressive, we can all learn to recognize when we get triggered, how to best manage strong emotions, and develop ways to keep our cool by learning about the dynamics of anger and ways to communicate more efficiently. demonstrates a highly effective 5-step process. Delegation & empowerment: No leader can do everything themselves. Two dynamics are explored that help managers deal with the full range of real employees. We all know and appreciate excellent customer service when we receive it, and most of us want to provide that level of service to both internal and external customers and stakeholders. 10 Leadership Training Topics. The participant will be introduced to what a respectful workplace is and given opportunity to explore what are the factors that decrease or enhance collective respect in that environment. The Power of Positive Feedback Communication is a key element of … The following are five leadership training topics in which successful managers are trained in to become effective leaders. A manager needs to recognize ways to facilitate this effective communication. We can’t control others, but we can manage our own reactions and find ways to better communicate our wants and needs while doing our best to remain calm and supportive of others. provide excellent information in this area. L.E.A.D. Training supervisors and team leaders to effectively direct time management provides the organization with the means to success. When looking at your peers, it’s not surprising that the common traits of the most successful supervisors include delegating appropriately and supporting their team member’s development. Everyone has a right to work free from harassment, intimidation, and bullying. Participants will examine common causes of conflict, when to confront or not to confront, how to address or exit from aggression, issues of entitlement, positional thinking, diversity, and communication errors that lead to conflict. Leadership Training Timing. And today’s manager training? … After All You’re the Supervisor shows how one new supervisor learns the importance of planning and delegating. Provide federal supervisors and managers with formal interactive training designed to connect laws and regulations with application. The Invisible Meeting demonstrates how to stay on track and maintain productivity in meetings even when some or all of the team members are “attending” virtually. Course Topics. Included among the desired managerial behaviors are communicating the “why” behind what you are asking people to do and providing meaningful rewards and recognition when a job is done well. If you don't yet have a preview account, create a limited or unlimited access account. Our Supervision topic covers everything from giving effective performance reviews, … In a management position, you are often faced with many great candidates, having to make decisions that are best for your company. Stress is a constant part of today’s busy world. Coping should move beyond simple survival skills to being able to anticipate change as a normal and manageable part of life and workplace. A list of leadership topics for discussion might include: Leadership Topics for Managers. Gaining the trust and respect of team members is crucial. Taking personal responsibility for self-care helps create healthy responses to any given event. Interviewing and hiring is equally  difficult for both parties involved. Additional trainings are available on a fee-for-service basis at our contracted rate. Managers must communicate regularly with employees, know how to give feedback constuctively and be able to listen effectively. Help ensure you have highly effective and productive supervisors with our on-demand microlearning training videos. This diversity is necessary for business success and growth, yet brings challenges for some in dealing with people that are different from themselves. Delegation. Management training is also provided through book clubs at work, challenging work assignments, and coaching from the manager's boss.Many options in management training are identified through the performance development planning process.Options include classes, internal work assignments, field trips, and self-study. Management & Leadership Skills for Supervisors Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to … This training will help participants differentiate between passive, aggressive, and assertive communication styles when working with customers, co-workers, supervisors and other stakeholders; and to find a calm and efficient middle ground between being too “pushy” or holding back with fear, resentment, or frustration. Supervisor Orientation: EAP as a Management Tool. As a result, our HR training can prove useful for both new managers and experienced supervisors. You can skip to the end and leave a response. Background of the … These training partnerships help bring more value to your EAP by keeping us top-of-mind for your supervisors and your employees. Delegation is a defining element of a supervisor's role. Supervisors are taught to recognize the types and levels of workplace violence, how to respond, and to recognize what is not violence but still needs their intervention. CRM Learning is proud to offer outstanding videos that cover key management and supervisory skills and competencies, including: what it means to be a respectful supervisor, how to interview, review performance and terminate, and how to make sure you are the kind of boss people want to work for. Education can help company leadership confront and combat this significant problem that impacts the bottom line as well as human lives. Contracted training hours may be used for most training programs. demonstrates how to stay on track and maintain productivity in meetings even when some or all of the team members are “attending” virtually. Employees may have some sort of disagreement in which managers will need to step in and mediate. eadership: What’s Trust Got to Do with It? There will be times during business operations where managers will encounter some form of conflict. But, with the proper training, managers learn that there are positive ways to approach these discussions, even when the employee’s performance is not where it needs to be. The training includes discussion about what the organization expects them to do to reduce risks, what your policies and procedures are for maintaining a safe workplace, when to manage situations, and when to seek outside assistance. Meetings are a useful method for gathering employee input and addressing topics that affect the entire team. Every employer wishes for a high employee retention rate, but even those with the best of intentions can unwittingly drive away good employees. But in order to be effective, meetings have to be well run. Capability, commitment and chemistry and three important factors in the hiring process. Management & Leadership Skills for Supervisors Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace. When you are angry, what are you trying to say? With the proper training, managers and supervisors see that coaching is all about taking an active role in employee performance, including recognizing what employees are doing well and addressing situations where an employee is falling short. Facilitating Classroom Training Sessions Leadership Training 101 for Supervisors and Managers – Getting Started Are You Hurting Your Company When You Promote Employees to First Line Managers? The Three Dimensional Interview training video teaches management what to look for when interviewing potential employees. Leadership Skills for Supervisors. In fact, we tell every client and leader at ANY LEVEL, that it is imperative to complete a high quality new manager and supervisor training … Supervisors will gain a deeper understanding of the impact of drug and alcohol use/misuse/abuse on the workforce. Supervisors learn the information, skills, and reporting procedures that they need to comply with the DOT regulations for drug and alcohol testing programs for “safety-sensitive” workers, including the supervisor’s role in conducting reasonable suspicion testing. The curriculum for each topic is based upon principles of adult learning, including practical examples, local experiences, and ideas to reinforce the content. Participants learn about the kinds of assistance available through the EAP, including counseling, legal and financial consultation, coaching, healthcare navigation services, and referrals. There are many factors that go into creating or maintaining a workplace environment that promotes respect for others. But in order to be effective, meetings have to be well run. Interactive examples and exercises allow a learning atmosphere where participants practice easy to manage tools that lead to improved resiliency so they may bounce back from change or life experiences. This training starts with an understanding of some of the dynamics of time and our relationship to it. Business success and personal well-being improve when employees and managers are given easy to manage tools that improve communication and self-care. 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